Here’s the **Shipping and Delivery Policy** reformulated for **Football Imperium**:
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### **Shipping and Delivery Policy**
At Football Imperium, we collaborate with trusted global shipping carriers like FedEx, SF Express, DHL, UPS, and EMS, who work with local couriers to deliver your order directly to your door. We proudly offer **flat-rate worldwide shipping**.
#### **Order Processing**
- **Processing Time:** Orders are processed within **2-5 business days**.
- **Holiday Notice:** Orders placed between **January 22, 2025, and February 5, 2025**, will be processed starting **February 6, 2025**, as our factory will be closed for holiday celebrations.
- **Payment Verification:** Please note that all payments must be verified and approved before shipping, which may take a few days.
- Once your order has entered the processing stage, changes to the order (such as address updates, product selections, or personalization details) cannot be made. Please double-check all details before completing checkout.
#### **Shipping Times**
- **Standard Shipping Timeline:** 2-3 weeks from the dispatch date (estimate; subject to local customs, holidays, or disruptions).
- **Estimated Delivery Times by Region:**
- **Western Europe:** 15-25 business days
- **Australia/New Zealand:** 20-30 business days
- **Canada, Central Europe, United States:** 10-25 business days
- **Mexico, South America, Eastern Europe:** 15-30 business days
> **Note:** The above times are estimates in business days and do not account for our 2-5 day processing period.
- **Multiple Items:** Orders containing multiple items may ship separately and arrive at different times.
#### **Shipping Costs**
- **Free Shipping:** We offer **free worldwide shipping** on all products.
- **Return Shipping:** Customers are responsible for return shipping costs.
#### **International Shipping**
- We ship worldwide, though delivery times may vary based on your location.
- **Customs Fees:** Any customs duties, taxes, or fees imposed by your country are the responsibility of the customer. These charges are outside our control.
- **Refused Shipments:** If a shipment is refused and returned to us, you will be responsible for the return shipping costs and any import taxes.
#### **Tracking**
- Every order comes with a tracking number, sent to you via email when your order is dispatched.
- Please note: Tracking information may take **up to 5 business days** to update. If you have not received tracking updates after that time, feel free to contact us.
#### **Non-Delivery & Incorrect Information**
- Football Imperium is **not responsible** for orders lost due to incorrect address details entered at checkout.
- **Failed deliveries** due to incorrect or incomplete address details may result in the package being destroyed and not returned to us.
- We strongly encourage you to **double-check** your shipping information when placing an order.
#### **Lost, Stolen, or Damaged Packages**
- Football Imperium is **not liable** for lost, stolen, or damaged packages.
- If your tracking shows delivery but you did not receive your order, please file a claim directly with the carrier.
- Claims for damaged or missing items must be reported within the carrier's required timeframe.
#### **Feedback**
We value your feedback! For questions, concerns, or suggestions, please contact us at **support@football-imperium.com**. We are committed to improving your experience with us.
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This version is streamlined and more customer-friendly, with a focus on clarity and ease of navigation. Let me know if you'd like to adjust anything!